Billing
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I pay by credit card, when will I be billed?
We bill all credit cards on the first of the month. New customers paying in the middle of the month will be pro-rated for the first month based on the formula:
($monthly_amount/days_in_month) * (days_left_in_month)
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I pay now by credit card but would rather be invoiced.
Invoicing customers is reserved for customers who have a proven track record with us or have been approved for NET 30 credit with us. If you require an invoice-style receipt for your credit card payment, please let us know and we will do whatever is necessary to accomodate you.
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I want to go from monthly billing to annual billing, what do I do?
Contact us at support@northlans.com or by telephone at 612-605-4765 and select the sales extension. We are happy to convert you any time from monthly to annual or vice versa.
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I want to switch from invoice billing to credit card billing - what do I do?
Call us at 612-605-4765 and select option 4 for Billing Inqueries.
You will need to provide us with your domain name, full name as written on the credit card as well as your billing address for the card, the expiration date of the card, the card number and the card type (we currently accept Visa/Mastercard and American Express). You will also need to provide the AVS/SID secure identifier, a 3 digit code located on the signature panel on the back of Visa/Mastercard or a 4 digit code located on the front of American Express.
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